Compliance, by design.

HitchPay is committed to operating a compliant, transparent, and secure financial-technology platform. We work only with regulated partners and maintain a risk and compliance program aligned with applicable U.S. and international requirements.

Anti-money laundering (AML) and KYC

We maintain a risk-based AML program, including Know Your Customer (KYC) and Know Your Business (KYB) verification, ongoing monitoring, and Suspicious Activity reporting through our partner banks as required by the Bank Secrecy Act.

Sanctions screening

Customers and transactions are screened against OFAC and other applicable global sanctions and watchlists. We do not serve prohibited persons or jurisdictions.

Bank and card partners

Deposits are held at FDIC-member partner banks. Cards are issued by a partner bank under license from Visa. See Licenses and Disclosures.

Data protection and security

We align our security program with SOC 2 Type II and PCI DSS standards and apply encryption, least-privilege access, and continuous monitoring. Learn more on our Security page.

Reporting concerns

To report a compliance concern or fraud, contact [email protected]. We investigate all reports and cooperate with regulators and law enforcement as required.